Jenny Wilcockson missed the first red flag—the estimated price for her movers came in much lower than quotes from other companies.
Planning a complicated move from Hamilton, Ont., to Yarmouth, N.S., Ms. Wilcockson was sensitive to cost, but the company had a professional-looking website, the employee was very reassuring and responsive, and they explained the low cost by saying they would be moving multiple homes at the same time.