It was March 2020, just before the first lockdowns of the COVID-19 pandemic, and Ottawa resident Stephanie Fortin had recently lost her full-time retail job.
As soon as businesses closed their doors in compliance with public health measures, it became near-impossible for Fortin to find work. So she applied for the Canada Emergency Response Benefit, a hastily assembled government program that offered eligible recipients $500 a week from March 15 to Sept. 26.