Canadian Hospitals Receive Average of Less Than 3 Stars in Google Review Scores: Report

Canadian Hospitals Receive Average of Less Than 3 Stars in Google Review Scores: Report
Medical equipment at a hospital in Toronto in a file photo. The Canadian Press/Tijana Martin
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Canadian hospitals are earning less than three stars on average in online ratings, according to a recent analysis.

SecondStreet.org president Colin Craig said he analyzed the Google ratings of 83 hospitals across the country for 2024 and found the national average was 2.91 stars out of five—"a score that, if attached to a restaurant or garage, would dissuade many customers from a dining experience or trusting a mechanic to fix their car,” he said in a recent policy brief.