Canada, U.S. to Offer More Nexus Interview Options to Help Clear Applicant Backlog

Canada, U.S. to Offer More Nexus Interview Options to Help Clear Applicant Backlog
A motorist scans a Nexus card as another speaks with a Canada Border Services Agency officer at a primary inspection booth at the Douglas-Peace Arch border crossing in Surrey, B.C., on Feb. 5, 2020. The Canadian Press/Darryl Dyck
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Canada and the United States will be offering more Nexus interview options to help clear a large backlog of applications, says the Canada Border Services Agency (CBSA).

“In order to address the significant backlog in NEXUS applications, CBP [U.S. Customs and Border Protection] and CBSA have increased the number of interview appointments available to applicants by extending hours of service at enrollment centers in the United States and expanding the locations where interviews are conducted on the land border,” reads a joint statement from the CBSA and U.S. Department of Homeland Security published on Jan. 10.