Cadillac Fairview Suspends Facial Recognition at Malls Pending Investigation

Real-estate giant was capturing customers’ age and gender without their knowledge

Cadillac Fairview owns several large malls in Canada, including the Toronto Eaton Centre, shown here in 2011. The company has put a hold on the use of facial recognition cameras in its mall directories at all locations pending investigations. Svetlana Grechkina/CC BY-SA 2.0

The real-estate giant that owns and operates some of the largest shopping malls in Canada is suspending its use of facial recognition cameras in its malls pending an investigation.

Cadillac Fairview is halting the use of cameras embedded inside its mall directories after it came to light that facial recognition software was being used at Chinook Centre in Calgary.