BC Regulator Fines Amazon $10,000 in Ruling That Limits What ‘Delivery’ Means

BC Regulator Fines Amazon $10,000 in Ruling That Limits What ‘Delivery’ Means
The Amazon logo is seen on the outside of the company's YVR2 fulfillment centre, in Delta, B.C., on July 11, 2025. The Canadian Press/Darryl Dyck
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A British Columbia regulator has ordered Amazon to pay a $10,000 penalty over a failed delivery, ruling that it’s not good enough to leave a package on a doorstep or with another person unless the buyer consents.

Consumer Protection BC says in a decision issued last month that the consumer complained to them that Amazon failed to deliver an order for electronic equipment under a “distance sales contract” in August 2024.