Energy companies in NSW, Victoria and South Australia announced on April 2, they will provide relief to customers who are in financial difficulties, thanks to the CCP virus. The comprehensive package is aimed specifically at small business and residential customers. It will ensure energy retailers in those states assist customers facing job loss or reduced incomes.
In effect from April 1 until June 30, these measures will allow small businesses to hibernate or mothball themselves for three months. While residential consumers who are unable to pay will be granted rebates for the same period of time. The rebates are expected to be received by September 2020, after customers demonstrate their eligibility. The deadline for eligibility is Sept. 1, 2020.
