Australian Consumer Watchdog Concerned Over Product Ranking Algorithms

Australian Consumer Watchdog Concerned Over Product Ranking Algorithms
The Amazon website is seen in Dandenong, Australia, on Dec. 5, 2017. Quinn Rooney/Getty Images
Alfred Bui
Updated:

Australia’s consumer watchdog has started to scrutinise product rankings on online marketplaces such as Amazon, eBay and Kogan for potential unfair competition practices.

After imposing tens of millions of dollars in penalties on hotel booking site Trivago and ride-sharing and food delivery mobile app Uber for misleading customers, the Australian Competition and Consumer Commission (ACCC) has switched its target to the most popular e-commerce websites in the country.
Alfred Bui
Alfred Bui
Author
Alfred Bui is an Australian reporter based in Melbourne and focuses on local and business news. He is a former small business owner and has two master’s degrees in business and business law. Contact him at [email protected].
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