Air Canada Failing to Provide Full Services in Both Official Languages: Report

Official Languages Commissioner Raymond Théberge responds to a question during a news conference in Ottawa, May 9, 2019. The Canadian Press/Adrian Wyld

The official languages commissioner says Canadian travellers—particularly francophones—are struggling to get service in their official language of choice from Air Canada.

Raymond Théberge says his assessment also applies to the CanadaBorder Services Agency and major airport authorities.