ACCC Sues Noni B, Katies, Rockmans Owner

The ACCC claims that for a 7-month period, 26 percent of deliveries took longer than 20 days to arrive at customers doors.

A shopper walks past a retail store in the Pitt Street Mall in Sydney, Australia, on Nov. 8, 2021. Lisa Maree Williams/Getty Images

Hundreds of complaints about an online retailer who failed to deliver goods on time, leaving customers wondering where their purchases were, have resulted in enforcement action being taken by the Australian Competition and Consumer Commission (ACCC.)

Well-known brands including Noni B, Rivers, Katies, Autograph, W.Lane, Crossroads, Beme, and Rockmans are owned by Mosaic Brands Ltd whose customers allegedly experienced delays of up to 40 days in receiving items brought online.