Weekend String of Organized Retail Crime Strikes Bay Area Before Thanksgiving

By Ilene Eng
Ilene Eng
Ilene Eng
Ilene is a reporter based in the San Francisco Bay Area covering Northern California news.
November 24, 2021 Updated: November 30, 2021

SAN JOSE, Calif.—On the weekend before Thanksgiving, multiple smash-and-grab robberies targeted businesses throughout the Bay Area. The robberies are part of the organized retail crime epidemic.

The Lululemon in San Jose’s Santana Row was the latest victim. Police informed NTD, sister media outlet of The Epoch Times, that a group of suspects entered the store at about 6:30 p.m. on Nov. 21. They left with the merchandise before police could arrive. The investigation is still ongoing.

Jeffrey Grant, a security specialist from All City Patrol Services, was present at the scene.

“I saw a couple girls out here by the flowers recording the traffic. So I was thinking that maybe they were doing a recon for another mob hit over here. And then about an hour later, about 6:25, 6:30 p.m., I saw two girls dart from across the street over here, and then they dashed through here into Lululemon,” Grant told NTD.

Epoch Times Photo
Security guard Jeffrey Grant speaks to NTD on Nov. 22, 2021. (Ilene Eng/NTD Television)

Grant is a security guard for another store nearby. After he told his store to close and lock up, he headed over to Lululemon. By the time he got there, he said eight people darted out of the store across the street to a getaway car.

“They dropped some merchandise, so I was able to recover some of it and bring it back to the store, and then I made sure that they were OK because sometimes these gangs attack the store clerks,” he said.

Earlier that day, a group of looters hit Southland Mall in Hayward, California, at 5:30 p.m., breaking into Sam’s Jewelers. The suspects ran off with stolen goods and fled in getaway cars.

As a spokesperson for Sam’s Jewelers was cleaning the store, he told NTD that the thieves took men’s diamond rings, gold rings, and gold gems. He said there were eight to 10 people involved. They estimate a loss of $50,000 to $70,000.

There were reports of Macy’s getting robbed as well, but a spokesperson confirmed that the store wasn’t targeted. Cassondra Fovel, a public information officer for the Hayward Police Department, also confirmed to The Epoch Times that they didn’t receive calls from Macy’s related to this incident.

“Approximately nine subjects went into the store [Sam’s Jewelers], smashed the glass casings with hammers, and took an unknown amount of jewelry from the casings and then fled the scene,” Fovel said. “They had two different vehicles that they fled in.”

Epoch Times Photo
A series of smash-and-grab robberies left stores with boarded windows on Nov. 22, 2021. (Lear Zhou/The Epoch Times)

A summary of previous organized retail crime over seven days includes the following incidents:

On Nov. 21 at 6:30 p.m., the Lululemon in San Jose’s Santana Row was robbed.

On Nov. 21 at 5:30 p.m., about nine looters hit Sam’s Jewelers in Hayward’s Southland Mall.

On Nov. 20 at 9 p.m., about 80 robbers entered a Nordstrom store at Broadway Plaza in Walnut Creek, California. Police reported that two employees were assaulted and one was pepper-sprayed. Three arrests were made.

On Nov. 20 at around 7:40 p.m., a large group of robbers stole from Wellspring Pharmacy in Oakland, California.

On Nov. 19, the Louis Vuitton in San Francisco’s Union Square was robbed.

On Nov. 16, thieves broke into Long Boat Jewelry in San Francisco’s Chinatown, stealing about $250,000 in merchandise.

On Nov. 15 at 7:30 p.m., nine people robbed the Iceberg Diamonds jewelry store inside Sunvalley Shopping Center in Concord, California.

The weekend cases are part of a string of similarly coordinated smash-and-grab robberies plaguing the greater Bay Area.

“It’s horrible because it’s either forcing stores to go out of business, putting people out of jobs, or they’re going to have to cut into their profits and hire extra security. I personally would like to see a lot of these retail operations have more aggressive procedures. But it just seems that that’s not the way people want to be these days,” Grant said.

Epoch Times Photo
A series of smash-and-grab robberies left stores with boarded-up windows on Nov. 22, 2021. (Lear Zhou/The Epoch Times)

Jason Brewer, executive vice president of communications at Retail Industry Leaders Association, told NTD that the rise in organized retail crime is nationwide. A lot of the stolen goods are sold online, he said.

“Unfortunately, it’s become very easy to build a business model selling stolen goods online,” Brewer said. “And we’ve got to have better transparency in a lot of these online marketplaces, Amazon and Facebook. So you can’t hide behind a fake screen name and sell stolen products. Right now, it’s too easy to sell a stolen product online and that’s what’s driving a lot of this theft.”

During a Nov. 22 press conference, California Gov. Gavin Newsom said he intends to partner more closely with cities and counties to address the smash-and-grab crimes.

“We’ll be stepping up those efforts in next year’s budget substantially. And we’ve been working with cities up and down the state, including San Francisco, Walnut Creek, and others that were impacted over this weekend by these organized retail theft operations,” Newsom said.

Police have urged Bay Area customers to be aware of their surroundings when they’re shopping.

“If you do have items that you’ve purchased at malls or shopping centers, [make sure] that you’re not storing them in your car where anybody else can see them. Unfortunately, this is the time of year where we see thefts of all kinds go up,” Fovel said.

Ilene Eng
Ilene is a reporter based in the San Francisco Bay Area covering Northern California news.