More than 13,000 voters in Utah received ballots without a signature line, according to county officials.
Mail-in ballots in the state must be signed by the voter to be counted. The ballots lacked an area for a signature.
“When the next 4,000 calls came in," she added, “we realized we had a problem.”
Neill didn't return multiple phone calls, including a voicemail and a message left with reception, from The Epoch Times.
Neill blamed the printing company that the county uses to print ballots.
California-based company Integrated Voting Systems was named as the printer. The company describes itself as "a national leader in providing proven methods and technologies to the election service industry."
The company didn't respond to a request for comment.
The company is paying to send postcards to every vote with instructions on how to sign the ballots in question. If people have already sent in their ballots, they will be told to send in the postcard itself.
If neither of those options work, the county clerk plans to send letters requesting signatures.
“We’ve got this. We’re going to make the votes count,” Neill told KSL-TV. “I’ve had candidates call and very concerned about what it’s going to do to some of these close races and I’ve let them know that we will take care of it.”
Similar situations have unfolded elsewhere.