US Investigating CenturyLink Internet Outage, 911 Failures

Chairman Ajit Pai speaks ahead of the vote on the repeal of so called net neutrality rules at the Federal Communications Commission in Washington, on Dec. 14, 2017. Aaron P. Bernstein/Reuters

BOISE, Idaho—U.S. officials and at least one state said Dec. 28 that they have started investigations into a nationwide CenturyLink internet outage that has disrupted 911 service.

Federal Communications Commission Chairman Ajit Pai called the outage that began Dec. 27 “completely unacceptable” because people who need help couldn’t use the emergency number.