By Chloe Arrojado
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The past weekend was a disaster of sorts for Southwest Airlines. The Dallas-based airline has canceled more than 2,000 flights since Saturday, disrupting travel plans for thousands of customers. Now, the airline is addressing customer complaints by handing out vouchers to disgruntled customers—on top of the required refunds.The exact range of voucher amounts isn’t clear, but USA Today reports travelers have seen vouchers from $100 to $250. The company started emailing customers vouchers on Wednesday, but Southwest Airlines spokesperson Brandy King says getting a voucher might take longer than usual due to the number of passengers affected.
