Southwest Airlines, one of the world’s largest low-cost carriers, issued a public apology after thousands of flights were canceled or delayed early on April 2.
The airline’s operations were affected by an “intermittent technology issue” as well as “ongoing weather challenges in Florida,” Southwest said in a travel advisory. “We offer our heartfelt apologies for any inconvenience, and we will continue to work with customers who experience a disruption in their travel plans.”