Social Security Says Set to Improve Telephone Claim Processing

‘Telephone remains a viable option to the public,’ said the SSA.

A woman wearing a protective face mask walks past a Social Security Administration during the CCP virus pandemic in Flushing, New York City, on Feb. 10, 2021. Chung I Ho/The Epoch Times

The Social Security Administration (SSA) has announced the implementation of enhanced fraud prevention tools that will enable the agency to handle claims filed over the telephone.

The new system will launch on April 14 and should be capable of handling all claims, the agency said in an April 12 press release.