Social Security Commissioner Touts ‘Tremendous Progress’

The agency has served 65 percent more callers in 2025 compared to 2024.
Social Security Commissioner Touts ‘Tremendous Progress’
President Donald Trump (R) shakes the hand of Social Security Commissioner Frank Bisignano during an event in the Oval Office of the White House in Washington on Aug. 14, 2025. Alex Brandon/AP Photo
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The Social Security Administration (SSA) has made “tremendous progress” in the first year of President Donald Trump’s administration, according to a letter SSA Commissioner Frank Bisignano sent to Congress Nov. 21.
Despite a 43-day government shutdown that ended Nov. 12, the agency’s workers continued to deliver customer service and payments to more than 75 million Americans, Bisignano said.
Jill McLaughlin
Jill McLaughlin
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Jill McLaughlin is an award-winning journalist covering politics, environment, and statewide issues. She has been a reporter and editor for newspapers in Oregon, Nevada, and New Mexico. Jill was born in Yosemite National Park and enjoys the majestic outdoors, traveling, golfing, and hiking.