The New York City Department of Education (DOE) has banned teachers from using Zoom for remote teaching, citing security and privacy concerns with the video-conferencing platform.
According to the memo, educators are advised to switch to Microsoft Teams "as soon as possible," as it provides similar services, while "also providing the necessary privacy protections for our staff and students." The Microsoft platform currently supports video calls, pre-recorded meetings, sharing desktop screens, and other functions.
"While Zoom has remediated specific reported security vulnerabilities, we would like to understand whether Zoom has undertaken a broader review of its security practices," James added.
Zoom said on Saturday that the company "updated the default settings for education users enrolled in our K–12 program to enable waiting rooms and ensure teachers are the only ones who can share content in class by default." Yuan also apologized for the zoom-bombing incidents.
"We recognize that we have fallen short of the community's—and our own—privacy and security expectations," he said.