New York Transit Authority Drops Twitter for Real-Time Alerts, Says It’s ‘No Longer Reliable’

Passengers enter a Metropolitan Transportation Authority (MTA) subway in New York City, N.Y., on June 29, 2017. Spencer Platt/Getty Images

New York City’s Metropolitan Transit Agency (MTA) has announced that it’s “saying goodbye” to Twitter as a platform for delivering service alerts and information, citing reliability problems.

For over a decade, MTA has provided real-time information on service outages, delays, and other important transit updates for its 1.3 million Twitter followers.