New Interactive Voice Technology Being Used by Tax Collector’s Office

New Interactive Voice Technology Being Used by Tax Collector’s Office
San Mateo County Tax Collector, 555 County Center, Redwood City, Calif., 94063. Map data @2018 Google
Updated:

San Mateo County’s tax collector’s office has adopted a new interactive voice response system that will allow callers to review and pay their property taxes more efficiently, county officials said.

The new technology will free up staff to do other administrative duties and also includes a Spanish language option. The system requires a new phone number at (866) 220-0308 and callers to the tax collector’s main line at (650) 363-4142 will be directed to call the new number.