Meta Says Harmless Content Removed Too Often, Vows to Improve Moderation

Meta says it has given users options for more political content recommendations, and limited penalties for content violations to persistent offenders only.

A woman holds a smartphone with the Meta logo in front of a displayed Facebook's new rebrand logo Meta in this illustration picture, on Oct. 28, 2021. Dado Ruvic/Reuters

Meta, the parent company of Facebook and Instagram, said on Dec. 3 that harmless content was too often removed by mistake from its platforms during elections worldwide and pledged to improve its content moderation practices.

Nick Clegg, president of global affairs for Meta, said the tech giant has worked throughout the year to update and apply its content policies “fairly” to protect users’ freedom of expression on its platforms.