Light Pole Installation Hits Fiber Line, Knocks out 911 Service in Several States

Light Pole Installation Hits Fiber Line, Knocks out 911 Service in Several States
Emergency 911 number is dialed on a mobile phone in St. Louis on April 18, 2024. Jeff Roberson/AP Photo
The Associated Press
Updated:
0:00

Workers installing a light pole in Missouri cut into a fiber line, knocking out 911 service for emergency agencies in Nebraska, Nevada and South Dakota, an official with the company that operates the fiber line said Thursday.

Problems with 911 calls in a Texas city along the U.S. border with Mexico were unrelated, officials said, but the widespread outage created concerns about what was causing the problems.