IRS Hires 4,000 New Customer Service Staff, to Hire 1,000 More by End of Year

IRS Hires 4,000 New Customer Service Staff, to Hire 1,000 More by End of Year
The Internal Revenue Service building in Washington, on Jan. 28, 2019. Saul Loeb/AFP via Getty Images
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The Internal Revenue Service (IRS) announced Friday it has 4,000 customer service representatives as part of efforts to prepare for the 2023 tax filing season.

The 4,000 new hires, which the federal agency dubs a “milestone,” were recruited over the last several months and “are being trained to provide help to taxpayers, including answering phone questions,” it said on its website.
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