FTC Sues Zillow and Redfin Over Allegedly Suppressing Rental Ad Competition

The alleged action by the companies limits choices for people who use such services to find rental homes, said the agency.
FTC Sues Zillow and Redfin Over Allegedly Suppressing Rental Ad Competition
A home that Zillow shows was sold for more than $2 million in the Coconut Grove neighborhood in Miami, Fla., on Feb. 18, 2022. Joe Raedle/Getty Images
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The Federal Trade Commission (FTC) sued real estate companies Zillow and Redfin for allegedly entering into an unlawful agreement that suppressed advertising competition for multifamily properties, the agency announced in a Sept. 30 statement.
The Sept. 30 lawsuit, filed in the District Court for the Eastern District of Virginia, stated that millions of Americans use online rental marketplaces or internet listing services (ILS) to search for and find rental homes, with a few players, such as Zillow and Redfin, dominating this space. The companies are two of America’s largest rental ILS networks in terms of traffic and revenue, said the FTC statement.

According to the lawsuit, Zillow and Redfin have, for years, “competed fiercely” to sell advertising space to property managers looking to rent out their units.

“But Zillow has no interest in continuing to compete with Redfin on the merits of its rental advertising offering,” the complaint reads.

“Instead, on February 6, 2025, Zillow and Redfin executed an unlawful agreement to remove competition from this already highly concentrated market, starting with a $100 million payment to Redfin to exit the ILS advertising market.”

Under the agreement, Redfin agreed to stop selling advertising for multifamily properties, terminate all such existing contracts, and transition these ad customers to Zillow, according to the lawsuit.

“Redfin has agreed to stay out of the market for up to 9 years,” it said.

Subsequently, Redfin terminated hundreds of employees supporting this business at the company, agreeing to help Zillow hire its preferred candidates from this pool, the complaint stated. As it wound down the multifamily ad business, Redfin also handed over certain sensitive information to Zillow.

As a result, Redfin’s multifamily business ceased to exist. Going forward, the company’s websites will only act as syndicates hosting listings from Zillow, according to the lawsuit.

“This agreement is nothing more than an end run around competition that insulates Zillow from head-to-head competition on the merits with Redfin for customers advertising multifamily buildings (that is, buildings with 25 or more units),” the complaint reads.

“Zillow and Redfin’s unlawful agreement eliminates competition in violation of Section 1 of the Sherman Act. Considered as an acquisition, it is unlawful under Section 7 of the Clayton Act.

“The wholesale elimination of critical competition in this highly concentrated space will harm rental advertisers and the Americans who rely on ILSs to find their next home.”

In a statement, a Zillow spokesperson maintained that the company’s “listing syndication with Redfin benefits both renters and property managers,” adding that it had “expanded renters’ access to multifamily listings.” The Seattle-based company said the agreement was “pro-competitive and pro-consumer.”

In an emailed statement to The Epoch Times, Redfin said it “strongly disagrees” with the allegations made by the FTC and expressed confidence that the company “will be vindicated by a court of law.”

“Our partnership with Zillow has given Redfin.com visitors access to more rental listings and our advertising customers access to more renters. By the end of 2024, it was clear that the existing number of Redfin advertising customers couldn’t justify the cost of maintaining our rentals sales force,” the company said.

“Partnering with Zillow cut those costs and enabled us to invest more in rental-search innovations on Redfin.com, directly benefiting apartment seekers.”

The Epoch Times reached out to Zillow for comment but did not receive a response by publication time.

In the FTC statement, Daniel Guarnera, director of the agency’s Bureau of Competition, said a company paying off competitors to stop competing against it is a violation of federal antitrust laws.

“Zillow paid millions of dollars to eliminate Redfin as an independent competitor in an already concentrated advertising market—one that’s critical for renters, property managers, and the health of the overall U.S. housing market,” he said.

“The FTC will do our part to ensure that Americans who are looking for safe, affordable rentals receive all the benefits of robust competition between internet listing services like Zillow and Redfin.”

This lawsuit is one of the latest actions federal authorities have taken against companies in the rental market.

On Aug. 8, the Department of Justice announced that it had entered into a proposed settlement with Greystar Management LLC, the largest landlord in the United States, to end its participation in an algorithmic pricing scheme. Greystar manages around 950,000 rental units across the United States.

“American greatness has always depended on free-market competition, and nowhere is competition more important than in making housing affordable again,” said U.S. Attorney General Pam Bondi. “We will continue to vigorously pursue President Trump’s pro-consumer agenda.”

The Associated Press contributed to this report.
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Naveen Athrappully
Naveen Athrappully
Reporter
Naveen Athrappully is a news reporter covering business and world events at The Epoch Times.