Federal Agency Warns Companies Against Unchecked Surveillance of Employees

‘Workers shouldn’t be subject to unchecked surveillance or have their careers determined by opaque third-party reports without basic protections,’ says agency.

The Consumer Financial Protection Bureau building in Washington on Oct. 31, 2023. Madalina Vasiliu/The Epoch Times

The Consumer Financial Protection Bureau (CFPB) issued guidance to protect workers against employers hiring third-party tracking services to digitally monitor staff.

Reports produced by such services that include background dossiers and surveillance-based, “black box” artificial intelligence or algorithmic scores are used by companies to assess performance and inform decisions regarding employees.