Delta Facing Class Action Lawsuit Over Tech Outage; Customers Seeking Refunds

Delta Facing Class Action Lawsuit Over Tech Outage; Customers Seeking Refunds
Delayed travelers wait in lines at Minneapolis-St. Paul International Airport after software issues delayed flights globally, July. 19, 2024, in Minneapolis. AP Photo/Adam Bettcher
The Associated Press
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Delta Air Lines is facing a class action lawsuit, which claims the airline refused to give refunds following a global technology outage last month. The airline replied that it will go after the tech companies behind the snafu.

Among airlines, Delta was by far the hardest hit hard by the outage, having to cancel roughly 7,000 flights over five days, because key systems were crippled by the incident.