Backlog of Identity Theft Cases at IRS Leaves Many Without Refunds

The national taxpayer advocate finds that the problem has worsened since she first highlighted it.

The IRS in Washington, on March 25, 2024. Madalina Vasiliu/The Epoch Times

A backlog at the IRS of identity theft cases is growing, hitting 500,000 in April, which is leading to some taxpayers not receiving refunds and others not seeing their cases resolved for years, according to a new report from National Taxpayer Advocate Erin Collins.

The Taxpayer Advocate Service, led by Ms. Collins, is an independent organization within the IRS that issues two annual reports to Congress, reporting findings and making recommendations on how to fix them.