OTTAWA—The federal government’s problem-plagued Phoenix pay system was mismanaged from the very beginning, says a new report that lays blame for the bungled project squarely at the feet of bureaucrats.
The findings were contained in the auditor general’s latest report to Parliament, which also found flaws in Canada’s military justice system, how government surplus assets are disposed of, and how Ottawa has failed to close socio-economic gaps between on-reserve First Nations people and other Canadians.