A family that turned to Facebook to find a moving company have been left with practically nothing.
— BBC News England (@BBCEngland) September 30, 2015
Becky Szenk and her fiance Mark Higgins labeled all of their boxes carefully, as the company they found online instructed them to.
Two men who said they were from the company soon came to their house and quickly loaded everything into a truck.
But the truck failed to turn up at the pub they were moving into. They realized something had gone wrong.
“The removal men were racing in and out of the flat. We just thought they were being very professional. But once they drove away we didn’t see them again,” Becky told the Mirror.
“The only thing they didn’t go was the television, and that’s only because we moved that ourselves in the car as we were worried about it getting damaged. We have been left with virtually nothing.”
— Angie’s List CLT (@AngiesListCLT) April 5, 2014
The couple found the company on Facebook, but after the truck didn’t show checked online and saw the social media page had been taken down. The phone number the men used has also been disconnected.
“He was recommended to us via a friend on Facebook and we checked out his page because he had a removal site and all the reviews were brilliant, five star, there were approximately 30 to 40 reviews,” Becky told BBC.
“It just turned out totally wrong… it could have been a fake profile.”
The estimated value of the goods stolen, which include Becky’s engagement ring and a washing machine, is $15,129 (£10,000).
The couple has turned to GoFundMe to try to raise funds after the ordeal. Police are investigating.
To make sure you don’t find yourself in a similar situation, the Federal Motor Carrier Safety Administration advises to watch out for red flags like blank documents and estimates given without an on-site visit.