Uber Driver Refuses To Pick Up Pregnant Woman in Labor And Charges Her $13

January 13, 2016 Updated: January 14, 2016

An Uber driver apparently refused to drive a pregnant woman who was in labor through New York City and charged her $13, according to a news report.

The woman’s husband, David Lee, told Fortune magazine the driver declined to drive the woman because he feared she would vomit inside of his car. He then charged the couple $13 for the time spent arguing.

The woman, Lee, and another person were able to get a different Uber ride and got to the hospital in time.

Lee added that the cab company wasn’t helpful after he tried to figure out the name of the driver who refused to drive them to the hospital. Uber would not disclose the driver’s full name and other information due to its privacy policies. Lee, however, later found the driver’s name on an email receipt.

Fortune magazine said it contacted the company, and it once again talked about its privacy policy, but issued a statement saying the driver’s treatment of the pregnant woman in labor was “unacceptable.”

“It goes against our code of conduct and the standard of service our riders rely on,” the company told Fortune. “We extend our deepest apologies to both riders and have taken action to respond to this complaint. We are glad that the rider’s next driver was professional and courteous.”

A few months ago, another New York City man tried to hail an Uber car to get his pregnant wife to the hospital, but she gave birth in the cab before getting there.

The man, David Horvitz, posted a photo with a spot of blood, with the title: “[H]ave you ever delivered a baby in the backseat of an @uber? i have.”

“We were past due,” Horvitz told artnet News. “[Wife] Zanna was in labor, but we didn’t realize it. We thought she was in pre-labor, so we thought, ‘We’ll go to the hospital now.'”