A nonprofit organization was unable to promote several tweets that included the terms “illegal alien” and “criminal alien” on Twitter after the social-media platform invoked its “Hateful Content” policy. Twitter eventually reversed the decision, saying it was “made in error,” after the issue received significant media attention.
The Center for Immigration Studies (CIS), which advocates a “low-immigration, pro-immigrant” policy, tried to add tweets to the center’s Twitter Ads paid promotion campaign, which allows users to promote tweets beyond their follower base. Some tweets were approved, but Twitter refused to allow four of them because of the content.