TORONTO—A telemarketing scam has prompted Toronto Hydro to issue a warning to its customers.
The telemarketers, who claim to be from Toronto Hydro, are offering “energy saving devices” that save 15 to 40 percent on electricity bills. They ask for payment by credit card over the phone to purchase the device.
“Toronto Hydro does not sell energy saving products and advises customers to be aware of this fraudulent representation,” reads a notice on Toronto Hydro’s website.
Toronto Hydro also doesn’t request credit card information over the phone, which should make it easier for customers to spot the fraudulent claims.
When approached by someone claiming to be from Toronto Hydro, people are advised to ask for identification and report any suspicion of unlawful marketing to Toronto Hydro at (416) 542-8000 or at torontohydro.com, and to the Canadian Anti-Fraud Centre at 1-888-495-8501, or at antifraudcentre.ca.