Southwest Airlines has announced an airfare sale and job promotions for some of its leaders while the company is still handling a flood of consumer complaints in the wake of 16,500 canceled flights.
Southwest began selling $49 one-way airfares on Jan. 10 for nonstop trips between select cities. Examples of these “low-fare getaways” include jaunts between Austin, Texas, and New Orleans, Louisiana; Phoenix-Los Angeles; and Chicago-Nashville.