Rural Areas Lack Resources to Improve 911 Call Systems, House Committee Hears

Putnam County Sheriff H.D. “Gator” DeLoach talks about the difficulties his jurisdiction has had in updating its emergency response systems. screenshot from House Homeland Security meeting/The Epoch Times

On the day of the deadly 9/11 terror attacks, operators in emergency call centers struggled to ascertain what was happening.

According to the 9/11 Commission report, this may have led to additional deaths. The report details the story of one person from the North Tower of the World Trade Center who tried to save victims, only to give up in frustration because of the communication breakdown.