Postal Chief Says Service Is Better While Lawmakers Say There Is Still Work to Do

Postmaster General Louis DeJoy testifies during a House Oversight Subcommittee on Government Operations and Federal Workforce hearing on Capitol Hill in Washington on May 17, 2023. Drew Angerer/Getty Images

The Postmaster General told the House Oversight Subcommittee on Government Operations and the Federal Workforce that the U.S. Postal Service (USPS) had made significant progress toward the goals of its Delivering for America 10-Year Strategic Plan.

But during its May 17 hearing, the subcommittee wanted to hear that the mail would be delivered on time.