Sony said on Tuesday that hackers may have been able to access personal information of more than 77 million PlayStation Network customers, including passwords, purchase history, and billing addresses.
The company said in a blog posting that “there is no evidence at this time that credit card data was taken” for PlayStation Network and Qriocity users but it “cannot rule out the possibility.”
“Out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained,” Sony added.
The “illegal and unauthorized person” may have got hold of names, birthdates, security questions, and other sensitive data, the posting added.
The network has remained down for nearly a week after it shut down on Wednesday, preventing users from playing each other over the Internet, buying, or downloading games. The security breach occurred between April 17 and April 19.
Yesterday, Sony said it was unsure when the network is coming back online, but on Tuesday said, “We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week.”