Fans of the New England Patriots reportedly complained that Gillette Stadium charged $4.50 for tap water after bottles of water sold out.
According to the Boston Globe, it was quite hot in Foxborough, Mass., during Sunday’s game against the Houston Texans—hitting 86 degrees Fahrenheit.
The fans then requested cups of tap water after bottles ran out. The workers then filled soda cups with tap water and apparently charged $4.50 to $5 for the cups of water, ESPN reported.
The Patriots confirmed the incident, apologizing.
“We apologize. That should not have happened,” team spokesman Stacey James told WBZ-TV.
“It is the first time that I have ever heard that complaint here. We are looking into the matter to ensure that it doesn’t happen again.”
According to a local radio host’s Twitter, “Phone lines filled with people saying they were told to pay $5 for a cup of tap water at Gillette yesterday when bottled water ran out.”
On Twitter, some fans lashed out at the Patriots, saying they should “be ashamed of themselves” for making people pay for a basic necessity.
The Patriots beat the Texans 36-33.