The first day of the new school year in North Carolina started with frustration after a statewide virtual learning system crashed, denying students and teachers access to online classes for hours.
Not all districts experienced the NCEdCloud crash. Wake County Public Schools, the largest district in the state, did not report any issues with logging into the system.
“The vendor will provide an explanation of the root cause once it has identified the source,” the statement read. “In the meantime, the service is now working.”
Some Republicans, citing the incident, criticized Democratic Gov. Roy Cooper’s school reopening plan, which requires school districts to either exclusively offer remote learning, or rotate students between in-person and online instruction to reduce classroom capacity.
Republican state senate leader Phil Berger also cited the NCEdCloud failure in arguing that the State Board of Education shouldn’t have disapproved a proposal last week that would have allowed the state’s two virtual charter schools to increase their enrollments by as many as 3,800 students for the new school year. The virtual charter schools, despite poor performance, have 9,500 students on their waiting lists, largely due to high demands for virtual learning by parents who are concerned about in-person learning amid the ongoing pandemic.