Monterey County Launches Hotline for Complaints About Short-Term Rentals

August 24, 2018 Updated: August 24, 2018

Monterey County has launched a hotline for complaints related to short-term rentals, like Airbnb, that allows residents to report public nuisances in unincorporated areas of the county.

County officials said they spoke with community groups that support short-term rentals, in addition to those who do not.

“As we work to develop a better policy solution to this important issue, we want to be in touch with the community on all sides,” Chief Building Official Neville Pereira said.

Residents can access the hotline at (831) 900-4441 or online here.

Several local counties and cities have passed regulations on short-term rentals in the past few years as companies like Airbnb have boomed in popularity for both tourists and renters.

In September 2017, this city of Monterey banned advertising for short-term rentals in residential areas, raising resident complaints of noise, garbage, traffic and over-parked cars.

Short-term rentals in Monterey’s residential districts have been illegal since the early 1990s, according to city officials, who say violations have increased as the rentals become more popular.

Despite the complaints, many have turned to the short-term rentals for affordability and flexible accommodations in an expensive housing market.

By Supriya Yelimeli.