Best Buy CEO Corie Barry said Tuesday that theft is a growing problem in the company’s stores, and the aggressive behavior displayed by shoplifters is “traumatizing” staff members, which has led to retention issues in the otherwise tight labor market.
Barry told Wall Street analysts on a conference call to discuss earnings that criminals often carry in weapons like guns or crowbars and threaten employees and customers. Consumer electronics have reported an increase in organized crime, according to the CEO.
