Lawsuits Claim Starbucks Exposed Customers to Toxic Pesticide, Company Denies It

May 22, 2019 Updated: May 22, 2019

Starbucks is accused of exposing customers at New York City locations to a toxic pesticide, according to two new lawsuits. Starbucks released a statement about the lawsuits on May 21, saying the claims “lack merit.”

The two lawsuits were filed in a New York state and federal court, alleging that some Manhattan locations exposed consumers to a pesticide toxin, DDVP, or Dichlorvos, that isn’t meant to be around people or food. DDVP is contained in No-Pest Strips that were allegedly used in some of the Starbucks locations, the Daily Mail reported.

According to NBC News, 10 Starbucks customers claimed they were “exposed to the toxic chemical.”

One of the lawsuits also includes photos of the No-Pest Strips, located close to food preparation areas or near air vents. NBC reported that Starbucks allegedly used the strips to kill off cockroaches and other pests.

The website of the Hot Shot No-Pest Strip (

Two pest control technicians and a former employee are among the people who filed the suit.

“Starbucks stores throughout Manhattan have for many years been permeated with a toxic pesticide called Dichlorvos, which is highly poisonous and completely unfit for use in proximity to food, beverages, and people,” the suit stated.

The lawsuit claimed that the U.S. Center for Disease Control and Prevention (CDC) said pesticides containing DDVP can’t be used in enclosed places unless people have a respirator or if people aren’t present, NBC reported.

A woman walks out of a Starbucks Coffee with a beverage in hand in New York, on July 16, 2015.. (Mark Lennihan/AP Photo)

In a statement, Starbucks denied the claims.

“The lawsuits filed by the plaintiffs and their attorneys lack merit and are an attempt to incite public fear for their own financial gain. We go to great lengths to ensure the safety of our partners and customers, and we are confident they have not been put at risk. Starbucks takes the concerns of its partners very seriously and does not take action or retaliate against partners who express them,” the Seattle-based firm told ABC7 in New York.

The representative for the chain said that employees and customers were not exposed to any potential health risks based on how the No-Pest Strips were used in locations.

“We go to great things to ensure the safety of our partners and customers and we are confident they have not been put at risk,” the representative told CBS News, adding that a third-party had confirmed Starbucks’s finding.

The company also denied that employees had lost their job for complaining about the strips.

According to the pest strips website, the products shouldn’t be used “in kitchens, restaurants or areas where food is prepared or served.”

It adds that the product “may be fatal if swallowed. Do not get in mouth. Harmful if inhaled. Causes moderate eye irritation. Avoid breathing vapors. Avoid contact with eyes or clothing. After prolonged storage, a small amount of liquid may form on strip. Do not get liquid in eyes. Wash thoroughly with soap and water after handling and before eating, drinking, chewing gum, using tobacco, or using the toilet.”

“Remove and wash contaminated clothing before reuse. Do not use in hospitals or clinic rooms, such as patient rooms, wards, nurseries, operating or emergency areas. Do not use in kitchens, restaurants, or areas where food is prepared or served. Do not use in homes except for garages, attics, crawl spaces, and sheds occupied by people for less than 4 hours per day. Not to be taken internally by humans or animals,” the warning says.