McDonald’s was sued by several of its employees, who claim they face the threat of physical violence every day.
A group of employees in Chicago filed the lawsuit, saying the firm hasn’t protected them from the threat of violence. The 17 employees named in the lawsuit work at 13 different locations across the city.
The employees also cited instances of sexual harassment and physical assault.
David Rosenthal, an attorney for the workers, told AP, “McDonald’s has failed, at a systemic level, to protect its workers from violence in the workplace. Throughout the country, McDonald’s workers are regularly threatened, assaulted, and injured by customers.”
“The incidents described in this complaint are not random or unforeseeable,” the suit said. “They are the result of choices made by McDonald’s that undermine safety.”
McDonald’s issued a statement to CBS about the suit.
The chain “takes seriously its responsibility to provide and foster a safe working environment for our employees, and along with our franchisees, continue to make investments in training programs that uphold safe environments for customers and crew members,” the company said. “In addition to training, McDonald’s maintains stringent policies against violence in our restaurants.”
But in one instance, according to McDonald’s worker Sonia Acuna, police found a dead body in her store’s bathroom in Chicago.
Customers also regularly threaten and verbally abuse employees. One customer also waved a gun at one of the employees, and a manager allegedly stated to the workers that they should throw hot oil from the fryer on customers if they feel threatened, according to the lawsuit.
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