An Indiana hotel has reportedly charged a woman $350 after she left a negative review, according to reports.
“The room was unkempt, and it looked like it hadn’t been cleaned since the last people stayed there. We checked the sheets and I found hairs and dirt,” Arthur said.
Arthur alleged that it smelled of sewage and had weak water pressure as well as broken air conditioning. She dubbed their stay “a nightmare.”
When she tried to locate hotel employees, Arthur alleged that they were nowhere to be found. She then cleaned the room herself.
“I was honest,” Arthur told WRTV about a review of the hotel.
“I wanted people to know not to waste their money because I know people save their money for special occasions,” she added.
The hotel then charged her $350 after she left a negative review and threatened her with legal action, WRTV reported. She then deleted the review out of fear, ABC reported.
She also filed a complaint with the Indiana attorney general’s office, which then filed a complaint against the hotel. The company, according to the lawsuit, allegedly violated Indiana’s Deceptive Consumer Sales Act.
A representative for the hotel said a new owner took ownership of the hotel in January, and she is not aware of the lawsuit.
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