A father and daughter were kicked off a plane after allegedly making remarks on how miserable the flight attendants looked.
But Frontier Airlines said that the two were shouting profanities at the flight attendants.
In a video uploaded online, the family is seen in a confrontation with the crew as they’re being taken off the flight.
“They would lean over the back of the chair in front of us, get their face right up to here and they would simply ask, ‘Do we have a problem?’” Eric Miller said.
“It was, ‘No, do you have a problem? Do you want to be removed from the aircraft?’ We responded, ‘No.’ We didn’t know what was going on, what’s happening. Please tell us what’s happening,” Whitney Miller said.
Frontier told News6 that the two were heard calling the attendants profanities.
“Our flight attendants are customer service and safety professionals who are trained to recognize situations that may impact comfort and safety of passengers and crew on board our aircraft. The behaviors and comments exhibited by these passengers prior to departure were inappropriate; and as a result they were asked to leave our aircraft. Safety and security of our passengers and crew is our number one priority,” a statement from the airline reads.
In a Facebook post, Whitney Miller slammed the airline.
“Well friends and family, my father and I were kicked off a plane today. There’s a first for everything! Look for us on YouTube being humiliated and walked off Frontier Airlines!” she wrote, in part.
The person who recorded the confrontation sided with the Millers.
“A stewardess felt threatened after ‘overhearing’ a conversation between this daughter and father just trying to get back after we all sat for a 9-hour delay!”
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