A mom was caught on camera, hands waving in the air as she dropped to her knees, crying hysterically, when a cruise ship left her and her husband behind while their three children were on board.
The woman and her husband weren’t too far behind when the Norwegian Breakaway ship left the the docks in Nassau, the Bahamas, at 5:30 p.m. on April 21, according to Metro.
“That is someone that has missed the boat,” fellow passenger Scott Thomas, who uploaded the video to YouTube, says on camera. “Apparently she has her kids on the boat and she’s not on there. There’s a guy there too. That right there is not cool.”
According to the Daily Mail, a passenger, Brady Forbes, said that the parents had at least two children—a boy about nine years old and a girl around twelve years old.
The cruise ship was on its way back to New York City after taking roughly 4,000 passengers on a 3-day trip to Nassau, Bahamas; it was reported that it left New York on April 17.
Norwegian Cruise Line said:
During Norwegian Breakaway’s 7-night Bahamas cruise from New York that departed on April 17, one female guest did not return to the vessel by the widely communicated scheduled all aboard time of 5:30 pm during the ship’s call in Nassau, Bahamas on April 21. The onboard team located her husband and children on board but the family was not able to reach her nor did they know when she would be returning. Due to the circumstances, the ship went beyond normal protocol and waited alongside an additional half an hour for the guest. When she had still not returned and following consultation with the family, it was decided that the husband would disembark with their travel documents to wait for his wife while the children would stay with their uncle and his family on the ship for the remainder of the voyage.
The company offered travel and lodging assistance to the couple and arrangements were made for them to reunite with the ship upon her return to New York on April 24.