A data breach that caused nearly 9.7 million Canadians’ personal information to be stolen—the largest ever in Canada’s financial services—was due to gaps in administrative and technology safeguards at Desjardins, a privacy watchdog reported.
In an investigative report released on Monday, the Office of the Privacy Commissioner of Canada (OPC) said Desjardins, a financial institution that offers insurance and wealth management services, “did not demonstrate the appropriate level of attention required to protect the sensitive personal information entrusted to its care.”
