The City of Saint John in New Brunswick is investigating a “significant” cyberattack it experienced on Nov. 15.
The government of Saint John did not say who was behind the cyberattack.
“We do not yet know whether personal information stored on our networks has been compromised. As a precaution, we recommend that users of our systems regularly check their bank accounts and credit cards for suspicious activity,” said the notice.
The public can still dial the city’s customer service number 658-4455, but the calls will be addressed with priority.
The 911 communication centre remains in operation and is ready to respond to any emergencies.
The city is working with federal and provincial governments to “contain and eradicate the virus and restore our systems.” No specific timeline for full recovery is provided.
Until the IT system is fully restored, the city will not accept payments for any services, including water bills and parking tickets.
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