Online gaming has become a popular all-day leisure activity, with many players willing to spend money to boost their character and improve their gaming experience. However, children and adolescents, who are still developing their mental and self-control skills, can quickly become addicted to these games, leading to “topping up” money endlessly.
The Consumer Council recently received a complaint from a parent whose 13-year-old son had spent HK$90,000 (US$11,465) in 20 days and was seeking a refund.