California Attorney General Urges Meta Do More to Prevent Account Takeovers

Rob Bonta joined officials from across the U.S. to ask the company to secure users’ Facebook and Instagram accounts.

In this photo illustration, the Facebook and Instagram apps are seen on the screen of an iPhone in San Anselmo, Calif., on Oct. 4, 2021. Justin Sullivan/Getty Images

Forty attorneys general around the nation, including California’s Rob Bonta, sent a letter March 5 to Facebook parent company Meta urging “immediate action” to help users prevent account takeovers.

“We refuse to operate as the customer service representatives of your company,” states the letter, which goes on to say it’s “mandatory” that Meta increase its investment in takeover response.