Cadillac Fairview has contravened Canadian privacy laws for collecting 5 million images of shoppers without their knowledge in 12 shopping malls across the country, according to an investigative report by the Office of the Privacy Commissioner of Canada (OPC).
The report said Cadillac Fairview collected shoppers’ images with embedded cameras in digital information kiosks and used the facial recognition software “Anonymous Video Analytics” (AVA) for its “wayfinding” directories.